Chivi Chivi

Shipping Info: All orders made through the Chivi Chivi bandcamp are prepared in and sent out from Montreal. Shipments are carried out by Canada Post.

All purchases should be received within 7 to 14 working days from time of order (except for pre-order items). If this time frame is exceeded, do not hesitate to contact us at info@chivichivi.com.
Shipping fees are not included in the price of products displayed, but will be calculated at checkout.

It is also possible to select the pick-up option from our offices, located at 209-5333 Casgrain Ave. in Montreal. Our offices are open Monday to Friday from 10AM to 5PM. Please inform us of the day and time of your visit by emailing us at info@chivichivi.com. Make sure to bring your order number and proof of purchase with you.
Return Policy: Chivi Chivi does not exchange music products (CDs, vinyls, cassettes) unless the product in question is damaged or defective at reception (proof required).
For merchandising products that involve sizes and/or colours (clothing, hats, goodies), exchanges may be possible, stocks permitting.
Shipping costs (for returns and re-shipment) of exchanged products will be at the customer’s expense.
To submit an exchange request, please email us at info@chivichivi.com including the details of your request along with your order number.
When a request is validated, products can then be returned to our offices.